Job Description

Entry level position responsible for clinical care through business and clerical functions; provide office and administrative support and services such as general receptionist duties, maintaining patient charts, and related duties.  Registers patients and maintains an accurate patient schedule.  

Verify patients’ insurance. Facilitate coordination of patient transfers; act as patient liaison

Roles & Responsibilities:

  • All Front Desk duties related but not limited to patient registrations, check-in patients, verifying demographic, insurance and other pertinent data and entering it in local data system (Mosaiq/EPIC)
  • Functions as liaison to insurance companies and the Medicaid Eligibility Office, including screening requests for medical necessity, obtaining prior authorizations when required, pre-certifying admissions, and assisting in document collection. 
  • Maintains census and charge data
  • Schedules appropriate tests, medical procedures, and follow-up appointments.
  • Assists in chart completion process and working with physicians to complete charts.
  • Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas as necessary. 
  • Provides information and makes referrals as appropriate.  Work on referral work queues
  • Scan all patient information documents into Epic and Mosaiq
  • Collects copayments and balance dues from patient at time of visit
  • Make weekly reminder phone calls for all new and follow-up patients
  • Receives and maintains business office inventory for the care center
  • Answers call system and refers to appropriate staff.  
  • Performs other duties as assigned. 



  • Associate Degree in health administration or equivalent

  • 1-year previous related work experience preferred 

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans
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