Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
The Administrator serves as the principal non-physician/scientist operational, financial and, if appropriate to the department, clinical director, responsible for all business, clinical research and program administration. This individual ensures a high degree of operational and financial oversight that will include budgetary management, day to day operations, patient flow/access (as applicable), revenue, quality assurance, patient support and service improvement, and relations with both Mount Sinai as well as all outside agencies.
- Responsible for implementing the directives of senior leadership in the management of operational, clinical, research and and/or strategic planning activity, staffing space and resource allocation, educational and other regulatory activities
- Establishes, communicates and maintains effective internal procedures to manage the department’s clinical workflow in accordance with prescribed policies, procedures, and regulations.
- Oversees financial and operational activities, including preparation and management of the annual budget.
- Regularly conducts financial monitoring, and regulatory analyses of short/long term business objectives.
- Maintains compliance with all regulatory bodies. Ensures all staff are current on changes in regulatory requirements.
- Responsible for the creation, maintenance and periodic review of all policies and procedures related to clinical and business operations and their implementation.
- Monitors and implements action plans to maintain or improves patient satisfaction scores to achieve standard benchmarks for service.
- May manage and coordinate comprehensive, multi-disciplinary care to patients throughout the continuum of care within each program (as applicable).
- May assist other department leadership in promoting, ensuring and providing training in compliance with Professional Practice Standards, professional service regulations, health and safety rules, patient confidentially rules, and conflict of interest rules.
- May serve as a risk management liaison on clinical issues. Advises and implements practice management changes based upon risk management exposure and incidents.
- Supports and implements all performance improvements initiatives. Determines QA activities for each program.
- Collaborates with the medical school leadership and/or designee to identify funding needs for growth, compliance and development opportunities for current and new clinical programs.
- Direct responsibility for hiring, appraising performance, disciplinary actions and termination of staff not meeting performance standards of The Mount Sinai Health System.
- Mediates and resolves personnel disputes and performance or behavioral problems. Appropriately discloses and seeks advice.
- Maintains compliance with all CMS, HIPAA, institutional and federal guidelines.
- Develops and assists with the creation of new clinical programs both on site and off-site.
- May participate in the development of effective marketing strategies in order to increase market share.
- Promotes innovative approaches in creating and facilitating processes that support and ensure the success of the clinical and academic missions.
- Performs other related duties
- Master’s degree required in Health Policy, Health Administration, Business Administration, Finance or related field.
- 10 years of progressive leadership experience in healthcare