Mount Sinai Careers


New York, New York
Professional / Managerial / Administrative

Job Description

The Mount Sinai Health System

Do you have what it takes to wear the badge?


The Mount Sinai Health System’s commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.

Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

What You’ll Do:

This position is responsible for supervising the non-clinical staff, maintaining the scheduling templates for providers, monitoring the quality of the scheduling data, training and orienting of new staff, and ensuring the smooth functioning of the department. Is cognizant of the philosophy, standards, objectives and policies of the Department and the Hospital Center.

  • Supervises the administrative/clerical staff, including Patient Service Representatives, Secretaries, and Administrative Assistants, in regard to appropriate allocation of personnel and assignment of activities, including redeployment of personnel to cover planned absenses (e.g. vacation and/or personal time) and unanticipated absences (e.g. sick time).

  • Ensure adequate staffing coverage of administrative and clerical areas, including managing requests for float coverage from PACC administration.

  • Supervises daily operational issues of patient flow, billing and registration, medical record retrieval, patient eligibility, and follow-up on missed appointments.

What You’ll Bring:


      Bachelor’s Degree Required. Master’s Degree in Health Care Administration or Business/Public Administration Preferred.



      Familiarity with ambulatory practice management. Excellent organization skills and demonstrated ability to maintain confidentiality of patient information. Demonstrated ability to communicate effectively with patients and staff, and to withstand the pressures that may arise in relation to dealing with physicians, the public and staff. Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress. Prior supervision experience preferred.




      No specific physical demands are placed upon the employee. The employee may be minimally exposed to patients who may, however, be carriers of infectious diseases.


Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!


Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.


Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.


The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.


The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans