Mount Sinai Careers

Offsite Medical Assistant Lead (Mount Sinai West) Full-Time Day

New York, New York
Support Services


Job Description

The Mount Sinai Health System

Do you have what it takes to wear the badge?

 

The Mount Sinai Health System’s commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.

 

Are you ready to discover the world of limitless possibilities that comes with wearing the badge? Explore more about this opportunity and how you can help us write a new chapter in our story of unrivaled patient care!

 

What You’ll Do:


RESPONSIBILITIES

  • Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD)
  • Provides clerical support necessary for efficient and effective functioning of the office.
  • Assures that the delivery of patient care is consistent with the philosophy of Mount Sinai West
  • Performs EKGs as ordered by the physician
  • Serves as a vital member of the practice management team in the smooth and efficient operation of the practice.
  • Serves as a resource for clinical staff
  • With the assistance of Practice Administrator, schedules night MA/RA staff
  • Performs lab testing as ordered by the physician
  • Performs PFT as ordered by the physician
  • Performs audiometry as ordered by the physician
  • Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
  • Performs quality controls
  • Adheres to laboratory procedures as required by CLIA regulations
  • Ensures that the patient referrals are completed and forwarded appropriately
  • Documents appropriately any treatment
  • Documents any telephone contact with the patient
  • Documents in the lab accession log and outside medical testing log as per established procedure
  • Documents completed daily checks, i.e.: oxygen, emergency box, etc. as assigned
  • Adheres to universal precautions and OSHA Regulations
  • Maintains examination rooms and medical areas in a clean and orderly fashion
  • Stocks examination room with supplies
  • Checks supplies from vendors against packing slips as assigned
  • Puts supplies away as assigned
  • Ensures that patients and visitors are greeted promptly and courteously
  • Registers and transacts patients promptly and accurately using current computer system
  • Updates pertinent patient information, including medical insurance coverage and eligibility
  • Ensures that all patients’ names appear on daily ledger sheets
  • Schedules patient appointments
  • Retrieves and files medical reports/lab results
  • Maintains the patient waiting room and front desk area
  • Processes HMO referrals as requested by Physician, Practice Management, and patients
  • Communicates to Physician all patient emergencies
  • Answers telephones with name and Beth Israel Medical Group office location
  • Takes messages to ensure follow-up on all calls
  • Files and maintains file units
  • Balances ledger sheets and accounts for all monies received
  • Possesses accountability for all aspects of the cash box and the contents within.  Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
  • Provides information to other departments as requested
  • Provides assistance with uncovered shifts
  • Confirms appointments
  • Notifies Practice Manager or Office Manager of any problems in the office
  • Notifies Practice Manager or Office Manager when office supplies are needed
  • Calls insurance companies to verify coverage and eligibility
  • Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.
  • Adheres to Beth Israel Medical Group policies and procedures
  • Participates in the department’s performance improvement activities
  • Maintains patient/employee confidentiality
  • Complies with Corporate Compliance/Code of Conduct
  • Participates in the development of other staff members
  • Meets regulatory, licensure and annual health assessment requirements
  • Identifies learning strengths and needs
  • Utilizes learning resources
  • Attends staff meetings
  • Demonstrates a professional, courteous and respectful attitude in dealing with patients, staff, families and significant others
  • Displays courtesy, tact and patience with all members of the hospital staff and extended community
  • Ensures that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect
  • Provides instructions to the patient upon discharge as per instructed by the physicians and signs the superbill as per discharge procedure
  • Notifies patients of test results via telephone following review and instruction by the physician.  Documents same
  • Adheres to Continuum’s legal and ethical standards
  • May be required to perform other duties as assigned


Education Required.

High school diploma or general education diploma (GED).


Experience and/or Requirements:

Certification as a Medical Assistant or two (2) years relevant work experience preferred.  Excellent phone manners, flexibility, knowledge of computer data entry and excellent interpersonal skills.  Ability to handle diversified responsibility in fast-paced environment.



The employee must occasionally lift and /or move up to 10 pounds.


Do you share our dedication to extraordinary service and have what it takes to wear the badge? Apply now!

 

Who We Are:

Over 35,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

 

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai Roosevelt, Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

 

The Mount Sinai Health System is committed to the tenets of diversity and workforce that are strengthened by the inclusion of and respect for our differences. We offer our employees a highly competitive compensation and benefits package, a 403(b) retirement plan, and much more.

 

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans

RESPONSIBILITIES

A. Clinical/Technical/Service

1.     Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD)

2.     Provides clerical support necessary for efficient and effective functioning of the office

3.     Assures that the delivery of patient care is consistent with the philosophy of Mount Sinai West

4.     Performs EKGs as ordered by the physician

5.     Serves as a vital member of the practice management team in the smooth and efficient operation of the practice

6.     Serves as a resource for clinical staff

7.     With the assistance of Practice Administrator, schedules night MA/RA staff

8.     Performs lab testing as ordered by the physician

9.     Performs PFT as ordered by the physician

10.  Performs audiometry as ordered by the physician

11.  Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated

12.  Performs quality controls

13.  Adheres to laboratory procedures as required by CLIA regulations

14.  Ensures that the patient referrals are completed and forwarded appropriately

15.  Documents appropriately any treatment

16.  Documents any telephone contact with the patient

17.  Documents in the lab accession log and outside medical testing log as per established procedure

18.  Documents completed daily checks, i.e.: oxygen, emergency box, etc. as assigned

19.  Adheres to universal precautions and OSHA Regulations

20.  Maintains examination rooms and medical areas in a clean and orderly fashion

21.  Stocks examination room with supplies

22.  Checks supplies from vendors against packing slips as assigned

23.  Puts supplies away as assigned

24.  Ensures that patients and visitors are greeted promptly and courteously

25.  Registers and transacts patients promptly and accurately using current computer system

26.  Updates pertinent patient information, including medical insurance coverage and eligibility

27.  Ensures that all patients’ names appear on daily ledger sheets

28.  Schedules patient appointments

29.  Retrieves and files medical reports/lab results

30.  Maintains the patient waiting room and front desk area

31.  Processes HMO referrals as requested by Physician, Practice Management, and patients

32.  Communicates to Physician all patient emergencies

33.  Answers telephones with name and Beth Israel Medical Group office location

34.  Takes messages to ensure follow-up on all calls

35.  Files and maintains file units

36.  Balances ledger sheets and accounts for all monies received

37.  Possesses accountability for all aspects of the cash box and the contents within.  Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

38.  Provides information to other departments as requested

39.  Provides assistance with uncovered shifts

40.  Confirms appointments

41.  Notifies Practice Manager or Office Manager of any problems in the office

42.  Notifies Practice Manager or Office Manager when office supplies are needed

43.  Calls insurance companies to verify coverage and eligibility

44.  Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

45.  Adheres to Beth Israel Medical Group policies and procedures

B. Organizational/Managerial

46.  Participates in the department’s performance improvement activities

47.  Maintains patient/employee confidentiality

48.  Complies with Corporate Compliance/Code of Conduct

C. Educational/Professional Development

49.  Participates in the development of other staff members

50.  Meets regulatory, licensure and annual health assessment requirements

51.  Identifies learning strengths and needs

52.  Utilizes learning resources

53.  Attends staff meetings

D. Communication/Relationships

54.  Demonstrates a professional, courteous and respectful attitude in dealing with patients, staff, families and significant others

55.  Displays courtesy, tact and patience with all members of the hospital staff and extended community

56.  Ensures that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect

57.  Provides instructions to the patient upon discharge as per instructed by the physicians and signs the superbill as per discharge procedure

58.  Notifies patients of test results via telephone following review and instruction by the physician.  Documents same

59.  Adheres to Continuum’s legal and ethical standards

60.  May be required to perform other duties as assigned

Items 1-59 are essential functions of this position under the Americans with Disabilities Act

Continuum Health Partners is committed to the tenets of diversity and workforce that is strengthened by the inclusion of and respect for our differences

EDUCATION REQUIRED

High school diploma or general education diploma (GED).

EXPERIENCES AND/OR SKILLS REQUIRED or DESIRED

Certification as a Medical Assistant or two (2) years relevant work experience preferred.  Excellent phone manners, flexibility, knowledge of computer data entry and excellent interpersonal skills.  Ability to handle diversified responsibility in fast-paced environment.

LICENSES/CERTIFICATIONS REQUIRED

JOB HAZARDS/PHYSICAL DEMANDS

The employee must occasionally lift and /or move up to 10 pounds.