Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Nursing Department - REQ # 74735
Job Title: Assistant Nurse Manager
Roles & Responsibilities:
nursing practice using the tenets of the Professional Practice Model of
Relationship Centered Care and the Care Delivery Model of Modified
Primary Nursing for the promotion of the patient experience.
- Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
- Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.
- Validates staff members round hourly on all patients by direct observation and patient feedback.
- Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
- Conducts rounding of all patients on a daily basis (Monday-Friday.)
quantitative and qualitative information regarding the patient
experience and staff engagement to the staff and the Interdisciplinary
Patient Care Team that leads to the development and implementation of an
- Collaborates with the physician dyad and escalates concerns as appropriate.
- Follows up on all patient concerns in a timely manner and provides service recovery as needed.
- Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.
models the tenets of Mount Sinai Relationship Centered Care (MSHRCC)
through facilitation of the following actions but not limited to:
Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit
Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge
Wrap Up, and MD/RN Unit Collaboration.
- Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.
- Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.
service recovery for patients and family members who have concerns and
escalates to Clinical Nurse Manager/Associate Director of
Nursing/designee or Patient Relations as needed.
and communicates patient experience scores and benchmarks and keeps
staff informed of progress and areas of opportunity.
- Considers the patient’s values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.
- Empowers staff to use evidence-based practices to increase understanding of patients’ perceptions of care.
- Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions
Operations and Administration
implementation of the mission, vision, goals and objectives of the
department, throughout the clinical service and individual patient care
administrative and clinical oversight to ensure that all activity
(staffing, support services, inter disciplinary collaboration, resources
and financial viability) supports the goals of the organization.
- Works collaboratively with physician dyads and the healthcare team to promote patient care and regulatory standards.
a nursing unit in compliance with all regulatory agency mandates,
including the regulations of NYS DOH and The Joint Commission.
- Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations.
implements and monitors unit budgets, including capital equipment
allocation, budget variances, management of OT and vacancies according
to MSHS financial goals.
- Maintains control of established positions and manages the recruitment and retention of qualified staff.
- Maintains patient/employee confidentiality in the management of information.
- Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed.
- Monitors availability and maintenance of nursing equipment and supplies.
regular staff meetings to ensure communication with staff about
progress, changes and compliance with all hospital policies and
- Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes.
- Facilitates organizational change initiatives by using effective strategies.
a shared decision making model by establishing a structure of shared
governance, just culture and staff engagement in practice councils,
departmental meetings and initiatives.
- Interprets and implements collective bargaining agreements affecting staff.
to protest of assignment in a timely manner as detailed in the
collective bargaining agreement and discusses the resolution in unit
as a clinical leader who actively creates and supports nursing practice
and an environment of care that reflects clinical excellence.
the environment of care to support clinical colleagues, patients and
their families and members of the healthcare team.
- Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust.
ethical principles into decision making for patient and family in
collaboration with the clinical nursing staff and the healthcare team.
- Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others.
and disseminates knowledge and skills relative to the role, patient
population, clinical specialty and global or local health community
- Leads shared decision
making through unit/service practice councils, nursing department and
hospital committees, and clinical service/unit initiatives.
- Serves as a professional role model and preceptor for new leadership staff and students.
the values of research and evidence-based practice and its application
to nursing practice and the environment of care.
- Contributes to the profession of nursing through leadership and participation in professional organizations.
- Bachelor of Science with a major in nursing required (BSN); Masters in nursing or health related field preferred.
years minimum Medical/Surgical clinical nursing experience with some
Charge Nurse/supervisory experience preferred. Must have relevant
clinical competence in area of nursing practice assigned
- Licensed as a registered nurse with current registration in New York State
- Computer Skills
- Must have relevant clinical experience in area of nursing practice assigned
of ability to maintain and promote interpersonal relationships,
communicate appropriately to others, and work effectively and
efficiently to solve problems
- Demonstrates the ability to work in a team displaying effective communication and critical thinking
- Ability to read, write, understand and speak English in a clear and concise manner
- Visual, physical, auditory and cognitive ability to assess patient status
and mental health necessary to care for acutely ill patients with a
broad variety of diagnoses and behaviors on a daily basis
- Ability to walk, stand, lift, stoop, push and respond quickly in a variety of situations and for an extended period of time
dexterity to perform a variety of clinical procedures relevant to
practice area (i.e. venipuncture, urinary catheterization,
- Ability to use data entry, retrieval systems and the electronic medical record documentation system in a proficient manner
Strength Through Diversity
Mount Sinai Health System believes that diversity is a driver for
excellence. We share a common devotion to delivering exceptional patient
care. Yet we’re as diverse as the city we call home- culturally,
ethically, in outlook and lifestyle. When you join us, you become a part
of Mount Sinai’s unrivaled record of achievement, education and
advancement as we revolutionize medicine together.
work hard to acquire and retain the best people, and to create a
welcoming, nurturing work environment where you can develop
professionally. We share the belief that all employees, regardless of
job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
38,000 employees strong, the mission of the Mount Sinai Health System
is to provide compassionate patient care with seamless coordination and
to advance medicine through unrivaled education, research, and outreach
in the many diverse communities we serve.
in September 2013, The Mount Sinai Health System combines the
excellence of the Icahn School of Medicine at Mount Sinai with seven
premier hospital campuses, including Mount Sinai Beth Israel, Mount
Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai
Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai
St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
Mount Sinai Health System is an equal opportunity employer. We promote
recognition and respect for individual and cultural differences, and we
work to make our employees feel valued and appreciated, whatever their
race, gender, background, or sexual orientation.