Mount Sinai Careers

Patient Navigator-AIDS CENTER PETER KRUEGER CLINIC- Bilingual English/Spanish

New York, New York
Support Services

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Mount Sinai Health Partners

Requisition #: 75538


Roles & Responsibilities:
  • Job Summary 

    The Patient Navigator oversees a caseload of patients and acts as the primary liaison between the patient and the program to which they are assigned. The Patient Navigator is responsible for implementing the comprehensive care plan to each patient as determined upon enrollment in the program. The Patient Navigator ensures that the patient is connected to prevention and treatment services, and also ensures that the patient adheres to the established plan of care. 

    Roles & Responsibilities:

    • Carries out tasks to execute the medical and support service plans including guiding patients to appointments, and accompanying them when necessary.
    • Ensures that medication adherence issues are addressed.
    • Provides education and coaching for specific population needs as required by the program or department.
    • Acts as the primary liaison with medical providers to ensure patient adherence. Caseload may be as many as 20 patient-clients.
    • Delivers monthly or weekly health education encounters.
    • Performs entitlements reassessment.
    • Coordinates logistics for plan adherence such as appointment reminders, arranging transportation, making childcare arrangements.
    • Documents all patient encounters and enters all data into web-based system, and may be responsible for performing grant-related data entry.
    • Performs other tasks as required.



Minimum of two years case management or related experience working with HIV/AIDS individuals, homeless or other underserved population. Minimum of two years field work experience (includes home visits, escorting, outreach, etc.). Excellent oral and written communication skills. Excellent interpersonal skills. Excellent computer skills including but not limited to knowledge of database systems and the ability to enter progress notes. Ability to work within a team environment. Ability to be flexible when asked to adjust schedule due to program needs. Ability to assess needs of clients’ and develop comprehensive care plan. Knowledge of HIV/AIDS resources, benefits and entitlements in Metro NYC area. Bilingual English, Spanish a plus.
  • Education Requirements:

    Bachelor’s degree preferred or High School Degree and relevant work experience 

    Experience Requirements: 

    2 years minimum experience, 3-5 preferred  
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans