Mount Sinai Careers

Senior Director - Site Administration - Mount Sinai St. Luke's

New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

Responsible for providing leadership, direction, management, and administration of departmental operations and services to ensure accomplishment of objectives under the direction of the President of the Hospital. 

  • Directs, supervises, and coordinates all administrative functions and activities and inservices including practice standards and operational policies and procedures, in accordance with standards established by institutional, governmental and other regulatory bodies.
  • Contributes to the development of division's mission, goals, policies and procedures, budget, work standards in coordination with the Senior Director of Nursing and the direction of the President. Assists the President in marketing initiatives.
  • Assists in the selection, employment, development, and management of employees. Responsible for personnel policies and practices. Provides oversight of the performance appraisal process, disciplinary action, and interactions with all applicable bargaining units. Attends administrative labor grievances as requested.
  • Ensures the development and delivery of required staff training using a competency-based assessment program. Evaluate and develop staff based on job-specific competencies. Evaluates how staff resources are allocated to support business activities and revenue cycle initiatives.
  • Coordinates with senior management on monitoring clinical activities to ensure cost-effective, high-quality health care for patients consistent with the mission and resources of the hospital.
  • Interacts with medical and administrative staff to ensure compliance with standards and regulations, to include The Joint Commission and NYS/NYC Department of Health
  • Reviews and interprets operational problems/policies to practice managers. Resolves problems and recommends changes to senior leadership.
  • Responsible for the ongoing oversight and monitoring of accrual submission and variance reporting for assigned clinics. Recommends funding and accountabilities for satellite budgets as appropriate.
  • Works collaboratively with other departments regarding annual operating and capital budgets. Contributes to capital selection process to ensure purchases support operations and growth.
  • Recommends clinic facility improvements including construction, renovation and purchase of equipment. Works collaboratively with facilities staff in analyzing space allocation and facility resources to support operations. Contributes operational insight into decisions regarding short and long term space requirements.
  • Interprets clinic and departmental policies, objectives and operational procedures to practice managers. Resolves problems related to staffing, utilization of facilities, equipment and supplies.
  • Coordinate with the Health Information Management department on medical records management, storage, and facilitation of information.
  • Collaborate with leadership of Patient Financial Services on revenue cycle initiatives and operational processes with a financial impact. Evaluate the effectiveness and support of information technology applications to support operations.
  • Oversee Quality Assurance program that supports and contributes to the key elements of operational practice, including, but not limited to, financial performance indicators and patients access to the system.
  • Represents the department at public and professional meetings and conferences as requested. Facilitates communication and ensures proper flow of information. Participates in public relations programs
  • Coordinates, as requested, operational committees and physician advisory committees.
  • Collects data, prepares reports, analyzes statistics, and responds to correspondence in a timely manner.
  • Participates with the President of the Hospital in the evaluation and negotiations of managed care contracts and operations in conjunction with senior management.
  • Supports institutional Studer/Patient Satisfaction initiative to enhance organizational performance. Demonstrates professional behavior reflective of leadership best practices.
  • Maintains professional affiliations and enhances professional development to keep pace with health care trends.
  • Handles special projects assigned by the President of the Hospital.
  • Maintains strict confidentiality.



  • Graduate degree in Business or Healthcare Administration.
  • Minimum of five -seven years of experience in health administration including three years experience in a clinic environment. 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans