Mount Sinai Careers

Case Management Assistant - Per Diem - Mount Sinai St. Luke's

New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

In this role, the Case Management Assistant, under the direction of the Assistant Director(s) of the Department of Case Management, will be responsible for providing administrative support services to the professional staff in the department 

  • With direction, assists in the completion of documentation necessary to develop and implement a post-acute discharge plan for patients.
  • Collaborates with the interdisciplinary team to assist in the implementation of the discharge plan.
  • Assist case managers, social workers, and other members of the interdisciplinary team in all discharge planning matters.
  • Screens telephone and fax requests. Responds to inquiries and makes appropriate referrals.
  • Utilizes knowledge of community resources to refer patients to appropriate services to ensure continuity and quality of care. Serve as liaison with community agencies and referral services.
  • Assists in obtaining authorizations for transition to the next level of care (i.e home, acute/subacute rehab facility, transportation, DME, etc.).
  • Coordinates the arrangements for referrals for transportation, durable medical equipment, residential facility placements and other facilities as needed for all eligible patients.
  • Assists in facilitating discharges for homeless patients, including assistance in completion of appropriate packet, getting acceptance, and arranging transportation.
  • Obtain approval for hospital provided prescriptions for patients being discharged.
  • Assemble resources on available benefits/entitlements and referral services.
  • Work with financial counselors to assist patients with Medicaid, Medicare, and other financial resources when necessary
  • Maintains professional documentation as defined by organizational policy and procedure.
  • Assists in the collection and reporting of timely, accurate statistical data.
  • Provides information relative to services, specific programs, and treatment options offered.
  • Assists in completion of eligibility documents, assessment forms, etc, as necessary and appropriate. 
  • High School Diploma or GED. Bachelor’s Degree Preferred. 
  • Must have a minimum 1 year service in a consumer service field. 
Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans 
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