Mount Sinai Careers

Senior Systems Analyst - Full-time - Mount Sinai West (Columbus Circle Area)

New York, New York
Information Technology


Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 
Roles & Responsibilities:

The Radiology IT Senior Systems Analyst will support the radiology applications and their use by departmental and hospital staff.  The analyst will join the Radiology IT team and work with other analysts and managers, as well as with other teams within the Mount Sinai Health Systems IT support structure.  The Senior Analyst works at a higher capacity than the Analyst in terms of expertise in work flow, applications and infrastructure.

•   System Support Level I for all radiology applications.

•   System Support Level II for one or more radiology applications.

•   Resolve user issues as submitted through the hospital IT issues ticketing system.

•   Resolve escalation of issues pertaining to area(s) of expertise.

•   Interact with users with radiology IT tickets.

•   Monitor daily reports and resolve issues listed, such as demographics and provider discrepancies.

•   Monitor inbound and outbound interfaces and related errors.

•   On call duty to include all System Support Level I duties.

•   Participate in off hours troubleshooting and resolution of production issues in area(s) of expertise.

•   Test new versions and updates of radiology applications.

•   Participate in go lives, including off hours implementation.

•   Train users on applications and related work flow.

•   Provide feedback to management on consideration of upgrades and maintaining current technology

•   The ability to effectively communicate with team members, peers, vendors, and customers verbally and in written form is critical. 


Requirements:

•   Two+ years work experience in IT, preferably in healthcare.

•   College diploma or university degree in computer science, information sciences, or related field preferred.

•   Knowledge and experience of the following is highly desirable:

-   GE Centricity RIS-IC

-   GE Centricity PACS, Universal Viewer, RA1000

-   Nuance PowerScribe 360

-   MagView

-   Ikonopedia

-   GE ConnectR interface engine or HL7 standards

-   Relational databases

-   Crystal Reports

-   PC architecture, OS, and maintenance


Strength Through Diversity


The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
 
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans
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