Mount Sinai Careers

Offsite Medical Secretary - Full-time - Mount Sinai West (Columbus Circle Area)

New York, New York
Professional / Managerial / Administrative

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The Offsite Medical Secretary for the Department of Surgery at Mount Sinai West provides secretarial support to the supervising physicians within the Department. Responsibilities include managing the practice telephones and patient/provider/insurance related calls, coordinating the patient reception process, patient scheduling, obtaining authorizations/precertification, maintenance of medical records, providing additional support for other departmental needs, as assigned. This position works directly with the Supervisor and Administration to ensure all aspects of the patient experience, scheduling, medical records, and insurance authorizations are coordinated in an effective and efficient manner. 

- Provides clerical, reception and telephone support for the assigned Department of Surgery divisions and practices.

Coordinates patient appointment scheduling for all visits, for the applicable inpatient, outpatient, and offsite practice locations.

Acquires insurance authorizations for procedures and tests ordered by the physicians and physician extenders.

May enter orders into the electronic medical record (EMR) system and prepare prescription refill requests on behalf of the physician, subject to review and approval.

Assists in the maintenance of medical charts and/or electronic medical records.

Retrieves and coordinates physician correspondence from dictation service.

Prepares physician mail correspondence.

Compiles documents for surgical billing packages if appropriate to practice.

Helps direct patient flow during practice hours.

Discuss payment arrangements with patients prior to office procedures/visits.

Collect patient copayment/account balance.

Assists with credentialing.

Coordinates payment posting and record keeping.

Coordinates patient schedules for both the ambulatory, surgical, and outpatient locations.

Assists the practice supervisor/manager with staff schedules and coverage.

Performs other duties as assigned by the Department Administration.



- Associate’s Degree required, Bachelor Degree strongly preferred.

- A minimum of 3-5 years of experience working in an inpatient and outpatient, high volume clinical practice and hospital setting.

Experience obtaining insurance verifications and authorizations for patient surgical procedures required 

- Experience working within the Department of Surgery, or other comparable Department, strongly preferred.

Ability to effectively communicate with multicultural and language-deficit patients

Effective interpersonal and communications skills required 

Excellent telephone etiquette

Medical terminology familiarity and ability to understand HIPAA guidelines

Must be able to adapt to a growing and changing environment

Excellent multitasking skills

Ability and experience working in a fast paced, high volume clinical practice setting.

Bilingual proficiency in English and Spanish strongly preferred

Experience and proficiency with EPIC strongly preferred

Basic clinical knowledge and understanding of surgical procedures, with an emphasis on those pertaining to colorectal surgery, preferred 

Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


for Live Chat Click Here