Mount Sinai St. Luke's Emergency Management - Administrative Manager

Job Description

Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.



The Mount Sinai Health System (MSHS) is among New York City’s largest employers, with over 42,000 staff members in both clinical and non-clinical roles across seven hospital campuses and a world-renowned medical school.  It is also the New York metropolitan area’s largest health care provider, with hundreds of ambulatory, primary, and specialty care facilities and affiliates across the tri-state region.



To create a resilient healthcare network that is prepared for, responds to, mitigates, and recovers from a broad variety of large-scale emergencies and disasters, thereby ensuring the ongoing provision of high quality health care services to the greater metropolitan area.



The Emergency Manager (Administrative Manager) is responsible for overseeing all emergency preparedness activities at Mount Sinai St. Luke’s and ensures compliance with federal, state, and local regulations, as well as accreditation standards.

Roles & Responsibilities:
  •  Clinical / Technical / Service
    • Direct and plan the development, implementation, and oversight of emergency preparedness initiatives and programs for Mount Sinai St. Luke’s  that increase the ability of hospital operations to remain effective regardless of disruptions caused by internal or external emergencies
    • Responsible for developing comprehensive and operational emergency operations plans for the hospital
    • Develop and maintain effective working relationships with all Mount Sinai St. Luke’s service lines and departments, including Mount Sinai St. Luke’s ambulatory services.
    • Annually update the hospital’s hazard vulnerability analysis to prioritize activities in the all-hazards emergency management program in accordance with strategic plan goals
    • Conduct research and analysis of guidance and policies to assist in emergency management activities
    • Guide the hospital in completing emergency preparedness grant deliverables
    • Support the Hospital Incident Management Team by providing intelligence and recommendations before, during, and after real events
    • Provide on-call administrative and leadership support to Hospital Incident Management Team Members
  • Organizational/Managerial
    • Lead the department’s performance improvement activities at Mount Sinai St. Luke’s
    • Serve as the co-chairperson of the hospital’s Emergency Management Committee; Ambulatory Services Sub-Committee and as a member of the Mount Sinai Health System Emergency Management Committee
    • Ensure compliance with all applicable governmental  and accrediting agency emergency management regulations, codes, and standards
    • Assist in the identification of problem areas within hospital operations and develops plans for corrective action, implementation and follow-up to ensure resiliency of operations during disasters
    • Maintain relevant documentation including up-to-date plans as well as meeting agendas, rosters, and minutes from meetings to ensure accreditation survey readiness at all times
    • Maintain up-to-date documentation for Mount Sinai St. Luke’s emergency contacts among Mount Sinai Health System Emergency Management team members and external agencies
    • Coordinate the readiness of primary and alternate hospital command centers inclusive of plans and equipment
    • Prepare annual budget proposals for Mount Sinai St. Luke’s Emergency Management  review by the Health System Emergency Management Leadership and hospital Chief Operating Officers
    • Represent Emergency Management at hospital-wide department head meetings
    • Oversee the procurement, management, and routine inventory of department’s emergency supplies and inventories including but not limited to equipment used by departments for decontamination; evacuation; and downtime procedures
    • Work with other Emergency Management team members to collaboratively manage the Mount Sinai Health System mass notification system serving as a point of contact for Mount Sinai St. Luke’s for support
  • Educational/Professional Development
    • Responsible for leading trainings and Homeland Security Exercise and Evaluation Program (HSEEP) exercises as directed by hospital leadership and/or the priorities set forth in the hazard vulnerability analysis
    • Organize emergency response training programs and exercises for Hospital Incident Management Team members, business hours and non-business hours staff, volunteers, and external responders
    • Orient new hospital staff to the emergency management program by assisting in developing and delivering the Emergency Management New Beginnings Orientation presentation
    • Evaluate planned exercises and real emergencies by producing an After Action Report / Improvement Plan for each significant event in order to identify strengths and areas for improvement
    • Evaluate and monitor emergency management corrective actions through performance indicators and other metrics
  • Communication/Relationships
    • Serve as the Emergency Preparedness Coordinator for Mount Sinai St. Luke’s for New York City agencies and ensure that all local/regional responsibilities are coordinated among key partners during preparedness initiatives and / or emergency responses
    • Serve as the point of contact for the Greater New York Hospital Association for Mount Sinai St. Luke’s providing information for planning and response activities and serving as a point of contact for Mount Sinai St. Luke’s Staff for support
    • Collaborate with Mount Sinai Health System Emergency Management and other facility emergency managers to integrate emergency management activities throughout Mount Sinai Health System
    • Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
    • Establishes and maintains positive community relations by establishing working relationships with Greater New York Hospital Association, New York City Department of Health, and New York City Emergency Management as well as other agencies or groups as needed.
    • Adheres to Mount Sinai Health System’s legal and ethical standards
    • Perform other duties as assigned

  • Master's Degree in Emergency Management, Homeland Security, or related field (preferred)
  • Minimum of three years of emergency management or other relevant work experience in health care, higher education, military; and/or large non-profit organizations
  • Recognized experience and demonstrated success working in a large, highly complex organizational structure with a commitment to diversity
  • Strong technical and quantitative aptitude with the ability to identify/quantify operational risk.
  • Superior emergency planning, organizational, written and verbal communication skills
  • Detail-oriented
  • Able to remain calm and poised under pressure, and remain focused when working with time constraints
  • High proficiency in Microsoft Office products and social media applications
  • Willingness to work a varied schedule and to be available on short notice
  • Knowledge of principles and techniques of emergency preparedness planning and management
  • Knowledge of federal, state, and local regulations, standards, and guidelines relating to Health Care Emergency Management, including but not limited to:
    • National Incident Management System
    • Centers for Medicare and Medicaid Services (CMS) Conditions of Participation relating to emergency preparedness
    • Accreditation Association for Ambulatory Health Care
    • American Association for Accreditation of Ambulatory Surgery Facilities
    • The Joint Commission
    • Homeland Security Exercise and Evaluation Program (HSEEP).
  • Ability to develop and present public information programs
  • Ability to operate equipment such as personal computers, using word processing, spreadsheet, PowerPoint, database and other related software, audio-visual equipment, hand-held radios, and radio base stations
  • Ability to communicate effectively
  • Ability to establish and maintain effective working relationships

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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