Per Diem Treatment Adherence Supportive Peer

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

 
Roles & Responsibilities:

Requirements:

  • o   Individual supervision monthly]
 
Strength Through Diversity
The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
 
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 
Explore more about this opportunity and how you can help us write a new chapter in our story! 
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
 
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
 
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 
EOE Minorities/Women/Disabled/Veterans

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    Supportive Peer Job Description

     

    DESCRIPTION

    ·         Engage with HIV-positive and HIV-negative patients who receive care at the IAM.

    ·         Offer support in-person in the waiting room by listening, educating patients about services, and sharing your own experience with HIV and other chronic diseases for the benefit of patients.

    ·         Provide friendly visits to HIV-positive and HIV-negative patients who are receiving care from IAM providers on the inpatient units at MSHS hospitals.

    ·         Attend community events to represent the IAM.

    ·         Other duties as assigned by your supervisor.

     

    RESPONSIBILITIES

    ·         Clock-in at the beginning of your shift, put on ID and Peer Vest, check in with supervisor

    ·         Check your email at least once per day that you work

    ·         Pick up blank encounter forms and enrollment forms from peer station

    ·         Engage patients in the waiting area

    o   Assess status of patient and maximize confidentiality.

    o   Introduce yourself as a Supportive Peer from the Institute for Advanced Medicine

    o   Explain that a Supportive Peer is a patient who provides support, and assistance with their care

    o   Ask them how they are doing, and practice active listening. Allow the patient to steer the conversation

    o   If they are not currently enrolled in Care Facilitation, explain that if they are interested, they can participate in the program and receive personal reminder calls, missed appointment calls, and updates about relevant groups and service changes

    o   If they agree, have them complete an enrollment form

    o   Provide them with information about the clinic as needed, such as upcoming groups

    o   Follow up with the nursing team as needed to address urgent concerns

    ·         Conduct friendly inpatient visits

    o   Go to inpatient floor

    o   Obtain the visit list from the identified Social Worker

    o   Assess status of patient and maximize confidentiality

    o   Introduce yourself as a Supportive Peer from the Institute for Advanced Medicine

    o   Explain that a Supportive Peer is a patient who visits other patients, to provide support, company, and assistance with their care

    o   Ask them how they are doing, and practice active listening; allow the patient to steer the conversation

    o   Provide them with information about the clinic as needed

    o   Follow up with IAM Social Worker on duty and nursing team as needed to address urgent concerns

    o   If patient is unavailable, go to the next patient on the list

    o   If there is time at the end, return to previously unavailable patients for a second attempt

    o   Fill out encounter forms completely – do not complete them until after you have left the room. Be sure to document any concerns or unusual circumstances

    o   At the end of shift return completed forms to the Peer Station

    o   Make clinical debriefing call to the Peer Supervisor to review cases and discuss any concerns or unusual circumstances

    ·         Ensure that IAM patients have access to information by making educational materials available at each site, disseminating flyers about IAM programs, and researching community events

    ·         Support HIV prevention efforts by keeping condoms supplied in the clinics and inventorying condom supply for the IAM

    ·         Expand the patient educational offerings in the waiting rooms by researching and ordering new materials as appropriate

    ·         Assemble educational materials and tabling equipment for outreach events

    ·         Complete outreach on behalf of the IAM at city-wide community events.

    o   Sign up for a shift when prompted by the Peer Supervisor

    o   Attend your shift on time and in completion

    o   Disseminate patient education materials to event attendees

    o   Disseminate condoms and other safer sex materials to event attendees

    o   Represent the IAM well

    ·         Enter completed patient encounter forms into the database.

    o   Complete a patient encounter form for all encounters (in-person, on the phone)

    o   Input data into the shared database within a month of the actual encounter

    ·         Clock out at the end of your shift

    ·         Attend all Peer Supervision meetings and other meetings as identified by the Peer Supervisor.

    o   Group supervision every other week, on Thursday from 12pm-1pm

    o   Individual supervision monthly

 

 

  • ·         Clock-in at the beginning of your shift, put on ID and Peer Vest, check in with supervisor

    ·         Check your email at least once per day that you work

    ·         Pick up blank encounter forms and enrollment forms from peer station

    ·         Engage patients in the waiting area

    o   Assess status of patient and maximize confidentiality.

    o   Introduce yourself as a Supportive Peer from the Institute for Advanced Medicine

    o   Explain that a Supportive Peer is a patient who provides support, and assistance with their care

    o   Ask them how they are doing, and practice active listening. Allow the patient to steer the conversation

    o   If they are not currently enrolled in Care Facilitation, explain that if they are interested, they can participate in the program and receive personal reminder calls, missed appointment calls, and updates about relevant groups and service changes

    o   If they agree, have them complete an enrollment form

    o   Provide them with information about the clinic as needed, such as upcoming groups

    o   Follow up with the nursing team as needed to address urgent concerns

    ·         Conduct friendly inpatient visits

    o   Go to inpatient floor

    o   Obtain the visit list from the identified Social Worker

    o   Assess status of patient and maximize confidentiality

    o   Introduce yourself as a Supportive Peer from the Institute for Advanced Medicine

    o   Explain that a Supportive Peer is a patient who visits other patients, to provide support, company, and assistance with their care

    o   Ask them how they are doing, and practice active listening; allow the patient to steer the conversation

    o   Provide them with information about the clinic as needed

    o   Follow up with IAM Social Worker on duty and nursing team as needed to address urgent concerns

    o   If patient is unavailable, go to the next patient on the list

    o   If there is time at the end, return to previously unavailable patients for a second attempt

    o   Fill out encounter forms completely – do not complete them until after you have left the room. Be sure to document any concerns or unusual circumstances

    o   At the end of shift return completed forms to the Peer Station

    o   Make clinical debriefing call to the Peer Supervisor to review cases and discuss any concerns or unusual circumstances

    ·         Ensure that IAM patients have access to information by making educational materials available at each site, disseminating flyers about IAM programs, and researching community events

    ·         Support HIV prevention efforts by keeping condoms supplied in the clinics and inventorying condom supply for the IAM

    ·         Expand the patient educational offerings in the waiting rooms by researching and ordering new materials as appropriate

    ·         Assemble educational materials and tabling equipment for outreach events

    ·         Complete outreach on behalf of the IAM at city-wide community events.

    o   Sign up for a shift when prompted by the Peer Supervisor

    o   Attend your shift on time and in completion

    o   Disseminate patient education materials to event attendees

    o   Disseminate condoms and other safer sex materials to event attendees

    o   Represent the IAM well

    ·         Enter completed patient encounter forms into the database.

    o   Complete a patient encounter form for all encounters (in-person, on the phone)

    o   Input data into the shared database within a month of the actual encounter

    ·         Clock out at the end of your shift

    ·         Attend all Peer Supervision meetings and other meetings as identified by the Peer Supervisor.

    o   Group supervision every other week, on Thursday from 12pm-1pm

 

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