Assistant Director, Emergency Management
Locations: New York, New York
Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
The Assistant Director of Emergency Management is an expert in current federal, state, local, and non-governmental emergency management and incident command standards with operational experience in some of these areas. This individual possesses a knowledge of healthcare operations. The Assistant Director of Emergency Management is a key member of the Mount Sinai Health System Emergency Management team and the Administrative Leadership Team of their assigned hospital and ambulatory care facilities. S/he demonstrates confidence in representing the Emergency Management program professionally at all times, and is responsible for overseeing all emergency preparedness activities at the site-level, serving an integral role in the system-wide emergency management department, and as the chairperson of their assigned hospital’s Emergency Management Committee.
As the hospital’s primary point of contact for Emergency Management, the Assistant Director of Emergency Management is responsive to the needs and requests of both internal and external stakeholders. S/he also has responsibilities for the Mount Sinai Health System enterprise-wide and is expected to participate in, coordinate, or lead large or complex special projects that will minimize the risk of significant disruptions to Mount Sinai Health System operations. Enterprise Projects may be identified by either Mount Sinai Health System leadership or through the analysis of an internal department such as Emergency Management, Risk Management, Engineering, or Information Technology. As a member of the Mount Sinai Health System Department of Emergency Management, s/he is on-call 24/7/365 to support operations during adverse events and is responsible for coordinating coverage if s/he is unavailable to respond promptly. This individual may be required to work nights, weekends, and holidays with little or no notice.
- Responsible to the Vice President of the Mount Sinai Health System Emergency Management Department. The Assistant Director of Emergency Management is responsible for ensuring that emergency management activities undertaken at his/her Facility are completed in a manner that is complementary to the Mount Sinai Health System Emergency Management’s Vision and Strategic Plan.
- Reporting directly to the Chief Operating Officer, the Assistant Director is responsible for developing emergency management capabilities among hospital campuses and their affiliated ambulatory facilities using an all-hazards approach.
- At the direction of the Vice President of the Department of Emergency Management for Mount Sinai Health System, the Assistant Director will undertake special projects with the aim at developing a process or technological solutions that reduce both the operational and economic impact that disruptions have the health system.
- Prepared to fulfill all duties of the MSHS Site Director of Emergency Management.
- Direct and plan the development, implementation, and oversight of emergency preparedness initiatives and programs for Mount Sinai Health System that increase the ability of the system and hospital operations to remain effective regardless of disruptions caused by internal or external emergencies
- Responsible for developing and maintaining comprehensive and operational emergency operations plans
- Develop and maintain effective working relationships with all system and hospital service lines and departments
- Annually update the hospital’s hazard vulnerability analysis to prioritize activities in the all-hazards emergency management program following strategic plan goals
- Conduct research and analysis of guidance and policies to assist in emergency management activities
- Guide the hospital in completing emergency preparedness grant deliverables
- Support the Hospital Incident Management Team by providing intelligence and recommendations before, during, and after real events
- Provide on-call administrative and leadership support to Hospital Incident Management Team Members
- Lead the department’s performance improvement activities at the assigned Mount Sinai Health System Hospital
- Serve as the chairperson of the assigned hospital’s Emergency Management Committee and as a member of the Mount Sinai Health System Emergency Management Committee
- Serve as the Emergency Management representative on the Hospital’s Environment of Care Committee/Safety Committee
- Ensure compliance with all applicable governmental and accrediting agency emergency management regulations, codes, and standards
- Participate in other working groups and committees including, but not limited to the Information Technology Steering Committee; Workplace Violence Committee; Crisis Communications; and Construction Planning Groups
- Identify problem areas within hospital operations and develops plans for corrective action, implementation and follow-up to ensure the resiliency of operations during disasters
- Maintain relevant documentation including up-to-date plans as well as meeting agendas, rosters, and minutes from meetings to ensure accreditation survey readiness at all times
- Maintain up-to-date documentation for emergency contacts among Mount Sinai Health System Emergency Management team members and external agencies
- Participate in the hospital Daily Leadership Huddle representing Emergency Management
- Coordinate the readiness of primary and alternate hospital command centers inclusive of plans and equipment
- Prepare annual Emergency Management budget proposals for your assigned Mount Sinai Health System Hospital for review by the Vice President of Emergency Management and hospital Chief Operating Officer
- Manage the disaster assessment and reimbursement process following disasters
- Represent Emergency Management at hospital-wide department head meetings
- Participate in monthly Mount Sinai Health System Emergency Management meetings representing the hospital
- Oversee the procurement, management, and routine inventory of department’s emergency supplies and inventories including but not limited to equipment used by departments for decontamination; evacuation; and downtime procedures
- Complete Regulatory Rounds as indicated and appropriate
- Maintain clean, orderly, and effective workplaces by purchasing and maintaining supplies and work stations
- Work with other Emergency Management team members to collaboratively manage the Mount Sinai Health System mass notification system serving as the hospital point of contact
- Recruit and supervise part-time and full-time staff and volunteers as necessary
- Responsible for leading training and HSEEP-exercises as directed by hospital leadership and the priorities outlined in the hazard vulnerability analysis
- Organize emergency response training programs and exercises for Hospital Incident Management Team members, business hours and non-business hours staff, volunteers, and external responders
- Orient new hospital staff to the emergency management program by developing and delivering the Emergency Management New Beginnings Orientation presentation
- Evaluate planned exercises and real emergencies by producing an After Action Report / Improvement Plan for each significant event to identify strengths and areas for improvement
- Evaluate and monitor emergency management corrective actions through performance indicators and other metrics
- Serve as the Hospital Emergency Preparedness Coordinator for the New York City agencies and ensure that all local/regional responsibilities are coordinated among key partners during preparedness initiatives and / or emergency responses
- Serve as the New York State Department of Health Commerce Systems Coordinator serving as a point of contact for the hospital for Emergency Management functions and responsibilities
- Serve as the point of contact for the National Disaster Medical System serving as a point of contact for the hospital
- Serve as the hospital point of contact for the Greater New York Hospital Association providing information for planning and response activities
- Collaborate with Mount Sinai Health System Emergency Management and other facility emergency managers to integrate emergency management activities throughout Mount Sinai Health System
- Displays courtesy, tact, and patience during interactions with all members of the hospital staff and extended community
- Establishes and maintains positive community relations by establishing working relationships with the Greater New York Hospital Association, New York City or local Health Department, and New York City or local Emergency Management agencies
- Adheres to Mount Sinai Health System’s legal and ethical standards
- May be required to perform other duties as assigned
- Bachelor’s degree in Emergency Management, Hospital Administration or related topic; or Master’s degree
- 3-5 years of progressively more responsible related work experience in healthcare-based Emergency Management experience
- Licensing and Certification Requirements
- FEMA ICS 100, 200, 700, 800 certifications
- Strong leadership skills
- Exceptional written and verbal communications skills
- Ability to exhibit timely decision-making and adaptive leadership experience under stressful conditions
- Experience developing and leading emergency preparedness projects including exercises and training, Homeland Security Exercise and Evaluation Program (HSEEP) training
- Grant-writing / management experience
- Certified Emergency Manager® (CEM®), Certified Business Continuity Professional (CBCP), or equivalent designation preferred
- Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.
- Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives.
- Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
- Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
- Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
- Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
- Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.
- Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.
- Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
- Compliance - Assures compliance with regulatory, insurance and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks.
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.