Supervisor, Newborn Screening - Dept of Speech & Hearing - Mount Sinai West (Columbus Circle Area)

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:
Responsible for the supervision and coordination of assigned administrative and general office activities consistent with departmental objectives, administrative policies and practices.  Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff.  Ensures the successful delivery of support services within the department or unit.
  • Plans and schedules work for staff including all newborn hearing screeners to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.
  • Ensures adequate staffing for unexpected/emergency coverage.
  • Provides work direction, guidance, coaching and training for staff.
  • Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities.
  • Makes recommendations regarding fiscal and staffing requirements of the unit to assist in the preparation of budgetary recommendations.
  • Compiles information reflecting expenditures and develops comparisons.
  • Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
  • Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities.
  • Fosters an environment of open communication and team work in support of the department and organization’s goals and objectives.
  • Ensures compliance with department and organization policies & procedures.
  • Supervises and coordinates various personnel activities including, but not limited to, interview process, hiring, performance appraisals, training, disciplining and making salary increase recommendations, compile and update screeners’ employee files, and disseminate any information that comes from hospital administration
  • Knowledge of the following hearing screening equipment: DPOAE and AABR.
  • Perform hearing screenings and report screening results in electronic medical record system for both the well-baby nursery and NICU
  • Liaise with Department of Health representatives. Make sure the DOH has accurate information in their online system. Bonus: a knowledge of Department of Health newborn hearing online database, the NYEHDI, or New York Early Hearing Detection and Intervention program
  • Work with unit nurse managers to ensure hearing screening is done in a timely manner
  • Liaise with NICU department head, Rehab department manager, and post-partum nurse managers ; Works with unit nurse managers to ensure hearing screening is done in a timely manner
  • Order supplies for the newborn hearing screening program. Maintains and visually inspects equipment. Schedules equipment calibration when needed
  • Track follow up testing performed and calls parents as part of follow up on babies who refer in the hospital
  • Track results of CMV testing performed on babies who refer and alert pediatrician when result is positive
  • Compile statistics of newborn hearing screening program including passing/refer rates
  • Manage KRONOS time punches/payroll for screeners as well as other member of the Speech & Hearing program
  • Performs other related duties. 

  • Associate’s / Bachelor’s degree or equivalent work experience.

  • 3 years of health care experience preferred

  • 1 -2 years in supervisory role preferred 

Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

Explore more about this opportunity and how you can help us write a new chapter in our story! 

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

EOE Minorities/Women/Disabled/Veterans


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