Director of Risk & Patient Safety (Healthcare Risk/Quality - RN preferred) - Mount Sinai St. Luke's

Job Description

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

What You’ll Do:


The Director for the Risk Management and Patient Safety is responsible for overseeing the day to day operations of the department. This includes investigation of Serious Adverse Events, including potentially reportable incidents to the New York State Department of Health. The Director of Risk Management works closely with the Department of Quality Initiatives with emphasis on patient safety. The Director of Risk Management provides documentation and facilitates resolution of reported incidents.


Oversight includes proactive and reactive patient safety initiatives; participation in Root Cause Analysis and Failure Mode Effect Analysis, interfacing with defense and in-house counsel, collecting, managing, and analyzing risk management data, conducting risk management and regulatory educational programs, and compliance with risk management-related standards of regulatory agencies.


Supervision and overall program direction of risk management staff.  Formulation, review, and implementation of policies and procedures geared toward risk identification, assessment, reduction, and remediation.


  1. Provides leadership and collaborates with Quality for Sentinel/Clinical Event process: identification and prioritization of cases with appropriate leadership and Root Cause Analysis.
  2. Acts as risk management liaison across the organization.
  3. Provide critical oversight of all organizational regulatory obligations requiring broad knowledge of regulations, licensure, certification, and other requirements impacting institutional risk and safety performance;
  4. Support and collaborates with Quality Initiatives related to NYPORTS Reportable events.
  5. Provide proactive and reactive patient safety initiatives including participation in root cause analysis, failure mode effect analysis and Sentinel Event Alerts. This information will be used to develop a process and plan for change that can be constantly monitored and evaluated for its effectiveness.
  6. Reviews patient/family/physician complaints for liability, risk and resolution.
  7. Provides leadership to staff in addition to training and education of new staff
  8. Collaborates with the professional liability carrier and oversees claims management with the carrier(s).
  9. Work collaboratively with patient service department personnel to address patient concerns;
  10. Oversight of the monitoring of patient-related occurrences; tracking and trending; utilization of information to develop risk reduction strategies
  11. Act as a resource and expert to department and organization members regarding risk management, insurance, legal and regulatory matters;
  12. Participate on key committees to offer direction regarding risk management activities;
  13. Take an active role in the development of policies and procedures;
  14. Assume responsibility for keeping abreast of incident trends, patterns and the proper management of adverse events by department coordinators and others;
  15. Spearhead projects as directed by superiors; participates in system-wide safety initiatives under direction of system leadership
  16. Develops and delivers risk management and regulatory educational programs to all departments in the organization;
  17. Works with senior leadership in organizational operations and quality efforts, including on-call responsibilities;
  18. Performs other related duties

What You’ll Bring:

  • Bachelor of Science in Nursing or other health related fields; Master’s degree preferred in Risk Management/Patient Safety or Nursing/Healthcare related field.
  • Minimum of 10 years experience as a Director of clinical/healthcare risk management and hospital operations to include experience in a hospital or medical center dealing with regulatory issues.
  • Experience with assessing occurrences for NYPORTS, with requisite reporting to the NYSDOH.
  • NYS license in nursing or other health-related specialty preferred
  • CPHRM a plus.
    Strength Through Diversity

    The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.
    We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care. 

    Explore more about this opportunity and how you can help us write a new chapter in our story! 

    Who We Are

    Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
    Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
    The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. 

    EOE Minorities/Women/Disabled/Veterans


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