Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
Development and Fundraising Req # 2419814
Development Systems Coordinator
Reporting to the Assistant Director of Development Systems and working closely with the Assistant Director of Data and Systems Project Management, the Development Systems Coordinator assists with systems and application migration, implementation, maintenance, training, and end-user supports, and plays a key role in ensuring the data synchronizations across various business applications are facilitated accordingly.
Roles & Responsibilities:
Assist with the technical implementation and training, participate in user testing, and provide on-going end-user support, troubleshooting, and knowledgebase documentation for a portfolio of new and existing standalone business applications and information systems, and shared application platforms including but not limited to Raiser’s Edge, Luminate Online, SharePoint, Tableau Server, SAP Business Intelligence platform, Papersave and Smartsheets
Work with vendors to troubleshoot any technical outage issues; coordinate with internal IT to perform regular upgrades and updates
Facilitate data exchange and synchronization between Raiser’s Edge and other information systems, such as Luminate Online, to ensure online fundraising, gift processing, and email communications are operationally efficient
Generate, refresh, and distribute master suppression lists on a regular frequency to ensure HIPAA opt-out CAN-SPAM act compliance
Approve pending email communication, online donation and event registration forms to ensure that they adhere to the policies and standards as established by Advancement Services
Carryout one-time and recurring data cleanup and maintenance projects
Provide backup to and perform other duties as assigned by the Assistant Director of Development Systems
Bachelor’s degree or equivalent work experience/education required.
3 years of experience working in a fast-paced environment, preferably in a nonprofit development office environment
Experience working with vendors and end-users for technical support and trouble-shooting
Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner
Proven ability to work independently as well as collaboratively on a team
Must have a strong customer service orientation
Strength Through Diversity
The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.